Support
Something not working?Tell us what you saw.
Vlocalhost runs on your machine, so we cannot see what went wrong unless you tell us. The app writes a short report you can read, check, and then send — or not.
Send us a diagnostic report
About a minute. Nothing leaves your machine until you send it.
1 · Generate it
Click Report a problem on the Record tab. It writes the
report and opens the folder holding it. If the app will not start at all, run
python vlocalhost.py --diagnose in the folder you installed to
— same file.
2 · Read it
It is plain text: your settings, package versions, the error and the last lines of the log. No meeting audio, no transcripts, no notes, no file names. Home paths and your account name are replaced before it is written.
3 · Send it
Attach vlocalhost-report.txt to a GitHub issue or an
email. Delete any line you would rather not share first — it is your file.
🔒 We never collect anything automatically
Vlocalhost has no telemetry and no crash-reporting endpoint. There is no server for one to report to. The diagnostic report is a file on your disk, and sending it is an action only you can take.
Common problems
Worth trying before you write to us.
The installer says Python was not found
I used the ZIP and there is no desktop icon
Create desktop shortcut.cmd to add it to your desktop and Start menu, and Remove desktop shortcut.cmd to take it away. No registry writes, no admin rights, nothing outside your home folder.Recording starts but no words appear
The transcript stops in a noisy room
Notes are empty but the transcript is fine
ollama pull llama3.2. Transcripts are always saved even when summarising fails, so nothing is lost in the meantime.Feature requests
Pro, Team and Enterprise are not built yet, which means what ships first is still genuinely open. If something would make Vlocalhost usable for your work, say so — it carries more weight now than it will later.